Job Title
ServiceNow Developer
Ref #
54098
Date posted
Monday, September 15, 2025
Country
United Kingdom
Location
Woking
Business area
IT
Department
IT
Position level
5
Working time
Full Time
Contract type
Permanent
Working pattern
37.5 Standard 9:00 - 17:00 (30 min lunch)
What to Expect
The IT Service Delivery team at McLaren are accountable for how our users 
consume our services to enable them to be the most effective and 
productive in their respective parts of our business. The ServiceNow 
Developer role will work as part of a team managing the platform 
administration, development and continuous improvement to meet the 
changing business needs. This role will need to collaborate closely with 
colleagues across IT and other areas of the business.
What You'll Do
The ServiceNow Developer will work within a team responsible for the day?to-day support, maintenance and improvement of the ServiceNow platform. 
This will include configuration, performance and security management, and 
agreed platform enhancements and development changes. 
− Identifying opportunities to improve platform efficiency and user experience.
− Ensuring platform governance and adherence to ServiceNow best practices, to 
deliver maximum value to our business.
− Delivering the pipeline of ServiceNow enhancement requests.
− Working with other support/development teams where required and 
communicating directly with the requestors of the enhancement.
− Working as part of the team responsible for ServiceNow support and platform 
administration, 
− Including fixes, patching, updates, cloning and version upgrades.
− Creating documentation and training to support platform adoption and 
knowledge sharing

What You'll Bring
− Proven experience in the administration, configuration and 
development of ServiceNow, including ITSM Pro and SPM modules.
− ServiceNow certifications desirable, e.g. Certified System 
Administrator.
− A strong understanding of ITIL processes and service management 
principles.
− Experience of interpreting business requirements and turning these 
into actionable tasks.
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Version 1.0
− Experience in managing priorities and delivering quality projects on 
time using agile principals.
− Experience using Flow Designer and Virtual Agent Designer.
− Creative thinker always looking to drive continuous improvement with 
a strong focus on the user experience journey and customer 
outcomes.
− Strong organisational and communication skills.
− Strong analytical and problem-solving skills.
− Experience working in a fast-paced, collaborative environment.
− Passion for delivering high-quality, user-focused IT services
What We'll Do for You

We offer a wide – ranging benefits package, which includes:

  • Structured career development framework
  • 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days
  • Enhanced company pension scheme
  • Discretionary annual bonus award
  • Private medical insurance and health cash plan
  • Life assurance 4x your basic salary
  • Ability to apply for a sabbatical of up to one year after only two years’ service
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • Generous parental leave policies including market leading maternity leave
  • Tax efficient nursery scheme benefit
  • A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice
  • Friends and family day
  • Opportunities to experience our fantastic cars
Who Are We?

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. 

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey. 

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