General information

Job Title
Senior CI Analyst
Ref #
586
Date
Monday, November 8, 2021
Country
United Kingdom
Location
Woking
Business area
Sales
Department
Sales Operations
Position level
Qualified Senior
Working time
Full Time
Contract type
Permanent
Working pattern
9am - 6pm Monday to Friday

Description & Requirements

Background

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.

Purpose of Role

The Continuous Improvement Team constantly works to improve knowledge – both their own and the users’. Adhering to robust processes, they deliver changes in a structured manner to ensure the continued operation and capability of their workstream and the wider business.

CI Analysts are central to the business’s ability to evolve and improve. Working across disciplines, systems and business areas, they proactively seek out opportunities for improvement and become the bridge between the business and the technical teams to deliver changes and new capabilities.


Principal Accountabilities

·       Manage a portfolio of changes, completing prioritisation of activities across all areas of sales and marketing

·       Project management & leadership of systems, data, process, and procedure projects by using the appropriate project management techniques

·       Prioritise the workload for the Project team, ensuring all deliverables are delivered within agreed timelines

·       Take ownership of changes and lead from inception to aftercare, following the Continuous Improvement process

·       Identify and engage stakeholders and sponsors, ensuring feedback is timely and effective

·       Work with senior stakeholders to define long term capability roadmaps

·       Run workshops and design sessions to elicit requirements from stakeholders

·       Prepare functional specifications and process documentation

·       Work with the CoE/technical teams to identify and document solutions

·       Define and execute a test plan for system changes

·       Be a champion of innovation, finding new tools and ways of working

·       Identify opportunities requiring new/updated end user training and knowledge transfer

·       Support and participate in team knowledge sharing initiatives


Knowledge, Skills and Experience

·       Demonstrable experience of business analysis – eliciting and documenting requirements, use case and process modelling.

·       Experience of working in a fast-paced, high-profile company

·       Experience on large scale organisational change projects

·       Project management experience, including agile methodologies

·       Can communicate effectively with both end users and technical teams

·       Experience in troubleshooting and technical problem resolution

·       Stakeholder management

·       Use of root cause analysis

·       Application Lifecycle Management – understanding the process of implementing and supporting applications from requirements to deployment

·       Organisational Change Management, we deal with changing the way people work and we must implement changes in the most effective way

·       Intermediate to advanced Microsoft Office skills. Experience of VBA is an advantage.

·       Data reporting and analysis experience – ability to build reports in PowerBI and connect complex data sets is an advantage

 

Personal Attributes

·       Equally comfortable leading an activity and being part of a team

·       Exceptional customer service, approachable

·       Strong relationship builder, can be a go-to person

·       Excellent communicator, both verbal and written

·       Attention to detail

·       A natural desire to learn how systems work and grow knowledge