General information

Job Title
Parts Quality Technician
Ref #
Friday, September 17, 2021
United Kingdom
Business area
Quality Operations
Position level
Technician / Administrator
Working time
Full Time
Contract type
Working pattern
Red Shift 40 hours

Description & Requirements


No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.

Purpose of Role

1.     Responsible for conducting initial problem analysis / assessment of potential supplier quality liability for ‘Non-Conforming Material’ (NCM), with responsibility to manage:

o      The subsequent containment process professionally.

o      The communication of status to the relevant support functions and suppliers. 

2.     Responsible across all shift models and for components within production areas

3.     Focused on supplier quality related activities as part of a larger Quality team that will deliver visible and measurable improvement of the production supplier base by implementing best practice automotive quality, cost recovery and supply chain strategies.

Principal Accountabilities

1.     To assist in managing supplier quality defects within MPC/MTC by doing line sweeps, stock checks and contacting supplier/3rd party inspection providers by email/telephone to escalate level 0 concerns to make sure the required 24 hr containment is in place.

2.     On line easy reworks/quick fix to be done with approval from engineering if required on line to prevent a line stop situation.

3.     Logging concerns on the hotline tracker with all required information, pictures. Creation of inspection plans and finally raising an FI on SAP and requesting 8D’s from suppliers and monitoring supplier progress of 8D to step 4 (Level 0 concerns)

4.    Movement of stock of Non-Conforming materials to relevant SAP locations in a timely manner to ensure physical location always matches systematic location in SAP

5.     Suspect material is identified and quarantined within parts quality storage MPC-1

6.    Ensuring supplier quality failures do not incur losses or downtime

7.     Produce regular daily end of shift containment open/close hotline reports including action plans for part quality engineering if level 1 escalation is required.

8.    Current Production/MPA Support, interface with parts quality Engineering team and SQA management team to ensure issues are prioritised and addressed in a timely manner to minimise any effect on production and quality targets.

9.    Ensuring correct application of supplier cost recovery and transaction approval from Parts Quality Engineering

Knowledge, Skills and Experience

Business Knowledge

§   Vehicle level knowledge (assembly process, technologies)

§   SAP



Essential Functional / Technical Skills

Experienced in/Willing to learn below quality tools


?           Problem Solving Skills (8D/PPS)

?           5 Why

?           GD&T

?           MSL/Automotive standards

?           Communication & Negotiation

?           Presentation Skills

?           Microsoft Office

?           Understanding of Paint/Outer surface quality standards and defects


?           Process Mapping

?           Lean Manufacturing

?           PPAP / Part Maturity

?           MPA/Product Audit Scoring Methodology

?           Experience gained within automotive manufacturing/quality environment at OEM/Tier 1 Level

Personal Attributes

·       Ability to prioritise and manage multiple issues simultaneously

·       Ability to make calculated decisions under pressure

·       Timely escalation and request of technical support from Parts Quality Engineer

·       Sufficient knowledge of standards & specifications to assess NCM for supplier liability

·       Ability to communicate clearly and negotiate with 3rd party inspection providers, suppliers and production teams regarding containment and response

·       Have a flexible approach to working hours including core hours and shifts

·       A general level understanding of vehicle technology, concept and assembly method

      Ability to work independently or as part of a wider team