General information

Job Title
Parts Quality Team Leader
Ref #
Tuesday, January 11, 2022
United Kingdom
Business area
Quality Operations
Position level
Qualifying / Team Leader
Working time
Full Time
Contract type
Working pattern
Blue Shift 40 hours

Description & Requirements


No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.

Purpose of Role

  • Lead a team of skilled inspectors (on one shift in a weekly rotating pattern) and ensure that supplied vehicle components meet Quality standards required by McLaren Automotive Ltd.
  • Ensure that containment activities required for series production are carried out in a controlled and timely manner.
  • Ensure that any non conforming product is processed according to the organisation’s Quality Management System.
  • Collate data for daily reporting of KPI’s, putting in place CCARs where gaps to KPI exist. Deputise and support the area Group Leader ensuring customer requirements are met.
  • Manage the day-to-day operation of both the “Parts Quality Hotline” and “NCP” processes within MPC.
  • Drives level zero problem solving for supplied parts quality issues, working closely with SQA to ensure that issues are escalated in a timely manner.
  • Maintain the running of the department within budget.
Principal Accountabilities
  • Direct responsibility for ~5 personnel
  • Ensure consistent use of comprehensive operational Quality standards detailed in the standardised inspection processes
  • Support the Parts Quality Group Leader on timely delivery of department & business targets & stands in when needed.
  • Supports the urgent containment response to issues found in Warranty and MPA (McLaren Product Audit), and plant quality responses to critical line stop / stop shipment topics.
  • Ensures that standardised processes are consistently used
  • Support, drive and participate in practical problem solving activities – focused towards the timely containment of quality concerns raised (e.g via hotline)
  • Act as a mentor, support the development of all team members within the area
  • Ensures safe working environment, and leads the investigation into any near miss or accident
  •  Conducts 4M process audits within the team leader area
  • Manages training and development of team members and ensures performance appraisals are completed 2x per year
  • Create and publish daily quality/delivery metrics for the area
Knowledge, Skills and Experience
  • Significant experience in inspection
  • Problem solving skills (e.g. PPS) – experienced practioner able to train others
  • Capable using the MSOffice suite of software (Word, Excel, Powerpoint)
  • Proven track record of delivering targets (S,Q,D,C)
  • Good people management skills
  • Good presentation skills
  • Able to work autonomously or as part of a wider team
  • Able to read and interpret engineering drawings
  • Advantageous
  • Previous team leader experience
  • Experience of APQP, PPAP
  • Experience of lean manufacturing & problem solving tools
  • Experience of using SAP & associated tools
  • Experience within a Quality role at OEM or Tier One level
  • An engineering background
Personal Attributes
  • Tenacious, driven and pragmatic
  • Able to multi-task and work under pressure
  • Consistent decision maker – methodical and logical
  • A keen eye for detail
  • Ability to communicate at all levels of the organisation
  • Flexible to work additional hours 
  • (week day overtime and weekend shifts as needed), and/or at different McLaren locations when required.