Ref #
54088
Date posted
Monday, September 15, 2025
Country
United Kingdom
Location
Woking
Business area
IT
Department
IT
Position level
4
Working time
Full Time
Contract type
Permanent
Working pattern
37.5 Standard 9:00 - 17:00 (30 min lunch)
What to Expect
  • The PLM Operations Manager is responsible for managing a team of PLM support and operations specialists to ensure the continuous performance, stability, and reliability of the enterprise PLM system. 
  • The role combines technical oversight with people management, ensuring service delivery aligns with business needs and operational SLAs. 
  • The ideal candidate brings strong technical understanding of PLM platforms, excellent leadership skills, and a continuous improvement mindset.

What You'll Do
  • Lead, mentor, and manage the PLM operations team, including system administrators, analysts, and support staff.
  • Coordinate and oversee daily support activities, incident resolution, and service request fulfilment.
  • Ensure availability and performance of the PLM system, including proactive monitoring and issue prevention.
  • Manage the PLM support queue, prioritize work, and ensure SLAs and KPIs are met.
  • Drive operational excellence through documentation, process standardization, and root cause analysis.
  • Act as a key escalation point for high-impact incidents and critical system issues.
  • Participate in and lead operational reviews, audits, and compliance initiatives.
  • Provide training, coaching, and performance feedback to team members.

What You'll Bring
  • At least 5–8 years of experience in PLM operations or engineering systems support.
  • 5+ years of experience in a team leadership or coordination role.
  • Strong hands-on experience with enterprise PLM systems (e.g., Siemens Teamcenter, PTC Windchill, Dassault Enovia, Aras Innovator).
  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field.
  • Strong leadership, team-building, and mentoring capabilities.
  • Excellent problem-solving and critical thinking skills.
  • Clear and confident communication across technical and non-technical audiences.
  • Organized, proactive, and capable of managing multiple priorities under pressure.
What We'll Do for You

We offer a wide – ranging benefits package, which includes:

  • Structured career development framework
  • 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days
  • Enhanced company pension scheme
  • Discretionary annual bonus award
  • Private medical insurance and health cash plan
  • Life assurance 4x your basic salary
  • Ability to apply for a sabbatical of up to one year after only two years’ service
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • Generous parental leave policies including market leading maternity leave
  • Tax efficient nursery scheme benefit
  • A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice
  • Friends and family day
  • Opportunities to experience our fantastic cars
Who Are We?

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. 

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey. 

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