General information

Job Title
Connected Vehicle Services Manager
Ref #
Friday, May 20, 2022
United Kingdom
Business area
Product Development
Electrical & Controls - Vehicle Engineering
Position level
Working time
Full Time
Contract type
Working pattern
9am - 6pm Monday to Friday

Description & Requirements


No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.

Purpose of Role

To lead the Connected Services team activities within the ES&C department of Product Development; responsible for development and delivery of connected features and TCU hardware, cellular-based connectivity and SIM management, and associated regulatory compliance.  This role aligns to the wider Connected Services activities of McLaren Automotive as part of cross-functional delivery and strategy.

Principal Accountabilities

  • Manage Connected Service team of engineers and architects; responsible for hiring, developing, progressing and leading engineers within the team.
  • Supplier management from nomination and contract through to project delivery and ongoing operations. 
  • Ownership of Connected Service team deliverables within the Electronic Systems and Controls department.
  • Interface to cross-functional departments involved in wider McLaren Connected Car delivery organisation as SME team.  Includes IT, Marketing, Aftersales, Production and Regional teams.
  • Development and delivery of regulatory compliant eCall and SVT across each relevant market
  • Ongoing iteration and release of OTA service and campaign management validation.
  • Compliance activities for UNECE WP.29 Reg 155 and Reg 156.
  • Definition of attributes concerning connected features; latency, resilience, last-mile protocols and SLA levels
  • Development of mobile applications related to connected services requiring a signed-in state.
  • Benchmark and analysis of trends and competitor activity, Identification of key partners, suppliers and technologies to support growth and efficiencies

Knowledge, Skills and Experience
  • Management of multi-discipline teams within automotive, telecom or similar industry.  Includes management of remote/distributed teams.
  • In-depth understanding of vehicle telematic systems and protocols, including eCall certification routes.
  • In-depth understanding of telecommunication systems and architectures from SIM through to RAN and Core networks
  • Knowledge of IoT Systems design and lifecycle management platform integration.
  • Understanding of Cyber Security concepts and principles.
  • Experience of managing complex projects via Agile and Waterfall methodologies
  • Strong commercial and supplier management skills to enable planning and delivery of multi-vendor programs.
  • Budgeting and forecasting of NRE, Capex and Opex items for development, launch and operational service phases
  • Experience reporting to Senior leadership teams
Personal Attributes
  • Excellent communication skills to enable cross-functional working and management of multiple suppliers
  • Enthusiasm to embrace change and support creation of new processes to allow bridging of organisational gaps and deliver Connected Services to time and quality targets.
  • Able to build relationships and influence decision-making
  • Commitment and resilience to deliver technically complex features against challenging timelines, with requisite discipline and focus.
  • Strong prioritisation and workload management skills